Privacy Policy

Roc d’Enfer pays special attention to privacy protection and is committed to respecting the confidentiality of the personal information it collects.

Why do we collect your personal data?

We primarily use your personal data for the following purposes:

  • To respond to all of your questions and requests for information
  • Customer relations
  • To generate website visit statistics

The personal information collected is gathered through the contact form and the interaction established between you and our website.

What personal data is collected?

The data collected includes:

  • Information allowing us to respond to your requests for information
  • We collect and process, in particular, your first and last names, addresses, emails, and phone numbers.

When is my personal data collected?

This personal information is collected through the various forms on the site and via the interaction established between you and our website:

  • Contact Form
  • Guestbook

Recipients of my personal data:

Roc d’Enfer is committed to respecting the confidentiality of your personal data and using it only for the purposes for which you have provided it. Your information is never shared with third parties. The recipients of your personal data are the relevant departments within Roc d’Enfer.

Retention of personal data

The personal information collected will be retained by Roc d’Enfer for the period deemed strictly necessary for processing requests and for contact with its clients.

Right of objection and withdrawal :

Roc d’Enfer is committed to offering you the right of access, objection, and withdrawal regarding your personal information.

Exercising the right of access means the right to obtain confirmation from Roc d’Enfer that your data is or is not being processed and, when it is, access to that data.
Exercising the right of rectification means the right to obtain the correction of information you believe to be inaccurate or incomplete concerning you.
Exercising the right of withdrawal means the right to object to your data being shared, transmitted, or retained.

You can exercise these rights at any time, provided you can prove your identity:

  • By email: regie@rocdenfer.com
  • By postal mail:
    Domaine skiable du Roc d’Enfer
    32 route de la Télécabine
    74430 SAINT-JEAN D’AULPS.

Data Security

Roc d’Enfer uses state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only authorized employees have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment by :

  • Data Backup

Use of Cookies

What is a Cookie?

A cookie is information placed on your hard drive (computer, smartphone, tablet, mobile, etc.) by the server of the site you are visiting when you connect to our site, subject to your choice.

It contains several pieces of data:

  • The name of the server that placed it
  • A unique identifier in the form of a number
  • An expiration date, if applicable

A cookie does not allow us to identify you. However, it records information related to your computer’s browsing on our site during its validity period.

By clicking “YES, I accept” on the popup when entering our site, you agree to the implementation of cookies on your device. You can manage the installed cookies by clicking on the “Cookie Management” link at the bottom of the page.

What cookies are used on our site?

  1. Audience Measurement Cookies (STATISTICS):
    These cookies allow us to understand the usage and performance of our site, establish statistics, and assess the volume of traffic and usage of various elements of our site, enabling us to improve the relevance and usability of our services (most frequently viewed pages or sections, most read articles, etc.). Cookies also help us count the number of visitors to a page. These cookies come from Google Analytics.

    The name of the server that placed it:
    https://www.google.fr/intl/fr-CA/policies/privacy/
    To learn more about how to disable cookies placed by Google Analytics:
    https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
    https://tools.google.com/dlpage/gaoptout?hl=fr

  2. Third-Party Cookies:
    Third parties may collect information from our site through cookies. These parties collect data directly from your browser, and the processing of this data is subject to their own personal data protection policies.

    Our site contains buttons to access videos, links to our social media, and sharing buttons, as well as a real-time weather module.

    We encourage you to review the privacy protection policies of these third parties to understand the purposes of use, particularly for advertising, of the browsing information they may collect. These protection policies should allow you to exercise your choices regarding these third parties.

Social Media Sharing Cookies:
Our site contains sharing links to Facebook, Twitter, and other similar social networks, which allow you to share content from our site with others. When you use these sharing buttons, a third-party cookie is installed. If you are logged into the social network while browsing our site, the sharing buttons link the viewed content to your user account.

The issuance and use of cookies by third parties are subject to the privacy policies of those third parties. We encourage you to review the privacy policies of these social networks to understand the purposes of use, particularly for advertising, of the browsing information they may collect through these application buttons. These protection policies should allow you to exercise your choices regarding these social networks by adjusting your usage accounts on each of these networks.

For more information about these applications, we invite you to consult the privacy policies specific to each of these social network sites:

How to configure your cookies?

You can choose to disable these cookies at any time. Your browser can also be configured to notify you of cookies being placed on your computer and ask whether to accept them. You can accept or refuse cookies on a case-by-case basis or refuse them systematically.

To configure your cookies, you can consult the following sites according to your browsers:

Learn more about cookies, how they work, and how to oppose them.

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